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NAS vs. SAN Training Initiative for Global VAR Audience

From Question to Training: Turning a Technical Ask into Enablement
​ September 5, 2025 by
James Dougherty


NAS vs. SAN Training Initiative for Global VAR Audience

Client Challenge

A network monitoring software company invited me to deliver a training session during their global online event. The twist? This wasn’t meant to be a sales pitch. Because the event was sponsored by multiple vendors, I had to remove all branded collateral and create content that was educational, vendor-neutral, and credible with a technical sales audience. The audience included 65 participants from 14 Value-Added Resellers (VARs) worldwide—mostly sales reps, with a handful of SEs present to gauge my technical credibility.

My Approach 

I asked myself: What if someone put me on the spot with a technical question, like “What’s the difference between NAS and SAN?” Instead of giving a surface-level answer, I built a comprehensive training narrative that tied back to the core value of monitoring—without drifting into a product pitch.

To support the webinar, I created an eBook: NAS vs. SAN: Key Differences and Why Monitoring Matters

It broke down:

  • File-level vs. block-level storage use cases.

  • Network and performance differences (Ethernet vs. Fibre Channel/iSCSI).

  • Why monitoring matters: performance, security, reliability, and redundancy.

This resource let attendees walk away with a reference guide they could use in real customer conversations, while still keeping the training vendor-neutral.

Outcomes

  • Engagement: 65 participants attended live, representing all 14 global VAR partners.

  • Practical Value: The eBook gave VARs a ready-made resource to educate their customers without relying on a product brochure.

  • Credibility: The technical depth (IOPS, latency, redundancy, and monitoring strategies) reinforced my expertise, earning credibility with SE-level attendees while remaining accessible to sales teams.

  • Channel Enablement: The project helped the client strengthen their VAR network through education instead of sales pressure, positioning them as a trusted partner.

Key Takeaway

By transforming a simple technical question into a structured training + collateral package, I delivered value at multiple levels: for the sponsoring company, their VARs, and ultimately, their customers.

đź”— Get the eBook
đź”— Check out the case study.